Privacy policy.

Introduction

Akhene Press is committed to protecting the privacy of the users of its website. This privacy policy describes how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

Data controller

The controller of personal data is:
Akhene Press
[Address]
Email: bonjour@akhenepress.com

Data we collect

We may collect the following categories of data:

• Identification data: first name, last name, email address
• Contact data: postal address, phone number
• Order data: purchase history, preferences
• Browsing data: IP address, browser type, pages visited

Purposes of processing

Your personal data is collected for the following purposes:

• Processing and tracking your orders
• Managing the customer relationship
• Sending newsletters and marketing communications (with your consent)
• Improving our services and the user experience
• Meeting our legal and regulatory obligations

Legal basis for processing

The processing of your data is based on:

• Performance of a contract: to process your orders
• Your consent: to send marketing communications
• Legitimate interest: to improve our services
• Legal obligations: to retain invoices

Data recipients

Your data may be shared with the following categories of recipients:

• Our internal teams (customer service, logistics)
• Our service providers (hosting, payment, delivery)
• The competent authorities where legally required

We never sell your personal data to third parties.

Retention period

Your personal data is kept for the following periods:

• Customer data: 3 years after the last contact
• Order data: 10 years (accounting obligations)
• Browsing data: 13 months maximum
• Consents: until consent is withdrawn

Your rights

Under the GDPR, you have the following rights:

• Right of access: obtain a copy of your data
• Right to rectification: correct inaccurate data
• Right to erasure: request the deletion of your data
• Right to restriction: limit the processing of your data
• Right to portability: receive your data in a structured format
• Right to object: object to the processing of your data
• Right to withdraw consent: withdraw your consent at any time

To exercise these rights, contact us at: bonjour@akhenepress.com

You also have the right to lodge a complaint with the CNIL (the French data protection authority).

Cookies

Our site uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

Types of cookies used:

• Essential cookies: required for the site to work
• Analytics cookies: to understand how the site is used
• Preference cookies: to remember your choices

You can configure your browser to refuse cookies or to be alerted when a cookie is sent.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or disclosure.

Changes

We reserve the right to amend this privacy policy at any time. Any change will be published on this page with an update date.

Contact

For any question about this privacy policy or your personal data, contact us at: bonjour@akhenepress.com